Welfare Paralegal

We’re looking for a passionate and driven Welfare Rights Paralegal to join our Economic Justice Team.

You’ll support people across South West London who are facing financial hardship - helping them maximise their income, access benefits, and navigate complex welfare systems.

This is a hands-on, client-facing role with real impact. You’ll work across appointments, outreach, and representation, including supporting clients at tribunals where needed.

What You’ll Be Doing

• Providing specialist welfare benefits advice and casework (from initial advice through to tribunal representation)

• Carrying out benefit checks and helping clients access entitlements and crisis support

• Delivering support through a mix of face-to-face, phone, video, and outreach sessions

• Managing your own caseload using our case management system

• Supporting and supervising volunteers and apprentices

• Delivering training sessions and talks to staff, partners, and community groups

• Working collaboratively with colleagues across the Law Centre

Who You’ll Support

You’ll work with clients across Croydon, Merton, Wandsworth, Sutton, Kingston, and Richmond, helping those experiencing poverty and financial insecurity to stabilise their situation and improve their wellbeing.

About You

You’ll be someone who:

• Has experience (or strong interest) in welfare benefits advice and casework

• Is confident working directly with clients, including vulnerable individuals

• Can manage a caseload and maintain accurate records

• Is organised, adaptable, and able to work across different settings

• Enjoys supporting others - including mentoring volunteers

• Is committed to social justice and improving access to advice

What We Offer

• The opportunity to make a real difference in people’s lives

• A supportive and collaborative team environment

• Ongoing training and development

• Potential qualifying work experience to be gained for SQE for successful candidates

• Flexible working approaches including outreach and community engagement

Additional Information

• Some evening or occasional weekend work may be required

• Travel across South West London will be part of the role

• Home visits may occasionally be required

Apply Now

Join us and be part of a team delivering high-quality legal advice to those who need it most.

Email your CV and cover letter to recruitment@swllc.org