Receptionist and Triage Worker

We’re looking for a highly organised, compassionate person to work full time in our Croydon office, providing the first point of contact for our service.

This comprises responding to enquiries through both telephone and email, ensuring that each enquirer is assessed for suitability for our services, booking clients for our free community legal advice appointments and signposting those we cannot assist directly.

You will be working closely with our cost of living and pro bono teams and will be assisted by a team of volunteers.

We are looking for a highly organised candidate with strong interpersonal and administrative skills. As the first point of contact for our clients, you will be professional, calm and compassionate as well as highly efficient.

This is a vital role in a fast paced legal environment which would suit someone who hopes to develop a legal career. While some experience within an office or customer service environment is desirable, full training will be provided.