Engagement Officer

Salary: £30,000 - £33,000 per annum depending on experience

Hours of work: Full Time, 37.5 hours per week, Monday to Friday

Location: Home based with travel across DHAs offices and project locations

Closing Date: Friday 8th May 2026 at 5:00pm

Do you have a passion and desire to help people and want to work for a charity that has accreditations for excellence? DHA - The Derby Law Centre provides specialist legal housing advice and assistance through Legal Aid and non-Legal Aid contracts, and we are looking for a highly motivated and passionate individual to lead on engagement for DHA, driving eligible customers and growing income and reach.

The Engagement Officer is a pivotal role for DHA to target our customers in the key areas where they reside, to drive the increase in referrals that are eligible for our services. You will be responsible for seeking out and growing eligible customers using various methods of engagement. Working with all departments to achieve outcomes. Working closely with the CEO to deliver in line with DHAs strategy to develop more eligible referral opportunities to drive growth, the successful candidate must have excellent interpersonal and communication skills to build on DHAs networking activities.

As the role will require the successful candidate to travel to network and drive growth, a full driving license with access to a vehicle is essential.

The ideal candidate for the position will:

• Have proven experience of engagement, effective relationship building and networking, with good experience of developing partnerships.

• Have experience of engagement within the 3rd sector, and preferably also in the private sector.

• Be an innovative thinker with the ability to organise own time effectively and seek out information proactively from a variety of sources.

• Be a self-starter and able to create propositions and develop the portfolio of services offered by DHA.

• Have ability to achieve financial/KPI targets and forecast effectively.

If you believe you have what it takes to join our team, then apply today!

In return, we have a wide range of benefits for our employees including:

• 25 days annual leave plus bank holidays (increasing to a maximum of 35 days for additional years of service).

• Day off on your birthday.

• 3 additional days off at Christmas.

• Employee Assistance Programme.

• Enhanced sickness pay (subject to length of service).

• Opportunity for hybrid working and flexibility.

• Free, on-site car parking at our Derby office.

• Personal development and career progression opportunities.

To apply, please send your CV with a covering letter to arrive no later than the closing date to hr@dhadvice.org