Economic Justice Coordinator

About the Role

We’re looking for an organised and proactive Economic Justice Co-ordinator to support the day-to-day running of our Economic Justice and Debt teams. You’ll play a key role behind and in front of the scenes - helping ensure services run smoothly, data is accurate, and clients are supported efficiently. This is a varied role combining administration, data, reporting, and project support, casework and volunteer coordination. You’ll support people across South West London who are facing financial hardship - helping them maximise their income, access benefits, and navigate complex welfare systems.

What You’ll Be Doing

• Supporting the administration of the Economic Justice and Debt teams, including booking appointments and managing enquiries

• Following up on outstanding actions, including chasing data completion and monitoring inactive cases

• Receiving and processing incoming post and ensuring it is allocated correctly

• Supporting the preparation of funding bids and grant applications

• Building and maintaining data reports, including uploads and data quality checks

• Assisting with reporting requirements for funders and internal monitoring

• Supporting caseworkers with administrative tasks and, where appropriate, assisting with casework

• Helping to coordinate and support volunteers within the team

• Supporting and supervising volunteers and apprentices to carry out benefit checks and helping clients access entitlements and crisis support

• Delivering training sessions and talks to staff, partners, and community groups

• Working collaboratively with colleagues across the Law Centre

Who You’ll Support

You’ll support teams delivering services across Croydon, Merton, Wandsworth, Sutton, Kingston, and Richmond, helping ensure people facing financial hardship can access timely, high-quality advice, stabilise their situation and improve their wellbeing.

About You

• You’ll be someone who:

• Has experience (or strong interest) in welfare benefits advice and casework

• Is highly organised and able to manage multiple tasks and priorities

• Has strong attention to detail, particularly when working with data and reports

• Is confident using systems and comfortable working with spreadsheets and case management tools

• Is proactive in following up tasks and keeping processes on track

• Has excellent communication skills and is comfortable liaising with staff, volunteers, and clients

• Enjoys supporting others - including mentoring volunteers

• Is committed to social justice and improving access to support

What We Offer

• The opportunity to make a real difference in people’s lives

• A supportive and collaborative team environment

• Ongoing training and development

• Opportunities to develop skills in data, reporting, and project coordination

• Flexible working approaches including outreach and community engagement

Additional Information

• Some evening or occasional weekend work may be required

• Travel across South West London may be part of the role

• Home visits are not typically required but may occasionally arise

Apply Now

Join us and be part of a team delivering high-quality advice and support to those who need it most. Email your CV and cover letter to recruitment@swllc.org.