Advice Trainee

North Yorkshire Citizens Advice and Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to their community. The role is office based only - this can be any of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton).

The Advice Trainee will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment housing, family and other legal issues over the phone, by email and via webchat.

The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills. You will need to have the ability to work on your own initiative and as part of a team. This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Advice experience is not essential and full training will be provided.

Part time or full time hours available (22.5 - 37 per week).

Further details about the role and how to apply can be found on our website.